COACHING
I love working with product managers and founders to help them multiply their impact.
JANINE FARAH
Senior Product Manager
FactSet Research Systems
I introduced Janine to Product Management, and later supported her as she transitioned from being a Senior Trainer to her first product management role at FactSet.
JANNA LARMA
Founder
Teko Travel
While at Huddle, I coached Janna through her new role as Junior Product Manager as she moved over from her role as Marketing Communications Specialist.
DANIEL HOUGH
Product Manager
Marvel Prototyping
I coached Dan through his transition from Team Lead to full time Product Manager at Marvel, helping shorten the period where he was doing both roles at the same time.
I give product managers and founders the frameworks and tools to help them find the answers, regardless of their industry.
Businesses tend to be early stage, seed through series B, or older companies going through a journey to becoming product lead.
So far I've coached clients across fintech, legaltech, opstech and the security industry.
Coaching has been a massive help to boosting my skill set, my confidence, my ability to manage others - and helping me see my own future in the world of Product. Susana is a truly inspiring, intelligent coach who brings empathy, experience, curiosity and a love of Product to the table - I'd highly recommend her!
Nicole Bianchi, Group Product Manager, Chip
Coachee
I couldn’t recommend Susana highly enough and consider myself really lucky to have been coached by her. The sessions were fun, engaging, taught me a huge amount and have made me a better person. I learned new frameworks for thinking about Product Management and how to apply them to the needs of my team, helping me to focus on what really matters and improve outcomes for our company. Thank you for the help and support and look forward to continuing to work together!
Tom, Product Manager, Seed Stage B2B
Coachee
Susana partnered with me to coach one of my recently promoted reports.
The biggest impact from coaching was a boost in confidence with problem discovery, especially with undefined problems. I feel I can now give my report bigger more complex problems and I can trust her to tackle them independently.
She also got better at handling complex conversations with her direct reports.
And finally, she has taken a more collaborative approach with design during the ideation and definition stage. She is now working on a new feature and I am impressed at how she is collaborating with design.
Corinna Lamberti, VP Product, Chip
Manager of Coachee
When I first looked into coaches for my product team, I was sceptical. However, working with Susana as coach for my team has been fantastic – she is a highly intelligent, empathetic and serious operator, and would be an asset to any team as a coach. Her nuanced and thoughtful feedback about how to help grow the product personalities in the team have been invaluable, and I have been happy to re-engage her multiple times for new hires (and repeat sessions). Couldn’t recommend highly enough.
Stephen, CEO, Seed Stage B2B
Manager of Coachees
I'm thankful for the guidance and support Susana has given me over these months. Some of it product, some of it not - she's been helpful in ways she might not be aware of.
In particular, the after-session notes are incredibly valuable.
Susana forced me to challenge my experience of product and the biases I have developed in that time. I'm not sure you could ask much more from a coach than that.
Ben, CTO, Seed Stage B2B
Coachee
Ed, Product Manager, Seed Stage B2B
Coachee
Working with Susana has given me the opportunity to explore a wide range of topics with an experienced Product Manager, who is eager to share lessons learnt from her personal experience and to encourage her mentees to develop and grow in their current roles.
Joshua Porée, Product Manager, Nexus FrontierTech
Coachee
My first coach in the business world, so I was not sure what to expect. My sessions and topics were based on the challenges and goals that I needed to achieve within my new role as product manager. I threw a range of topics and problems at Susana. Like any good coach, Susana was quick to adapt and very insightful. She provided the experience and resources I needed to help me grow into the role and to better understand the many facets of product management.
Renaldo, Product Manager, m3ter
Coachee
PRODUCT MANAGER COACHING
I work with early career product managers, recent career switchers and first product managers in the business reporting to the founders.
Many don't have any product management leadership to learn from, either because they report to the CEO, or they are the only product manager in the business. Having a product coach drastically accelerates their learning. It has multiplicative effect on the quality of their work with their teams and outcomes for the business.
I partner very closely with the product manager's manager, typically the VP Product or CEO, to be an extension of their development plan. After each session the manager receives a summary of the topics covered, resources shared and suggested actions to help the coachee develop.
CAREER CHECK IN
Pro-bono
Want to get into product management and would like some advice? I have learned a lot from the product management community so I'm always keen to give back.
This free one-off 45mins call is available only on Fridays.
INTRODUCTORY PM
COACHING CALL
£150 | $200 | €180
In this one hour call we discuss your aims, experience with product management so far, and career goals. We assess whether coaching is right for you and whether I'm the right person to get you where you want to get.
5 SESSION PM
COACHING PACK
£1500 | $2000 | €1800
One hour sessions at a frequency that suits you.
I'll help you navigate whatever product management or organisational challenges come your way. Never telling you what to do, but giving you the frameworks to help you find the answers yourself.
Most coachees I work with are funded by the business they currently work in as part of their career development or learning budget. If you are self funding we can discuss rates that work for us both.
PRODUCT LEADERSHIP COACHING
Product Leader
I coach first time product leaders on topics such as product strategy, empowered product teams, setting goals and coaching their own reports to high performance.
I partner very closely with the product leader's manager, typically the VP Product or CEO, to be an extension of their development plan. After each session the manager receives a summary of the topics covered, resources shared and suggested actions to help the coachee develop.
Product Exec and Founder
I support Founders and Product Execs on topics such as org design, when to bring in product management leadership, and creating empowered product teams. This is high leverage work which has an outsized impact on overall company performance.
PRODUCT LEADER COACHING
£1700 | $2200 | €2000 for a pack of 5 sessions
One hour sessions at a frequency that suits you.
I'll help you empower your team, level up your report's performance and sharpen your strategy skills.
I'll help you navigate whatever product or organisational challenges come your way. Never telling you what to do, but giving you the frameworks to help you find the answers yourself.
FOUNDER & PRODUCT EXEC COACHING
£2000 | $2500 | €2400 for a pack of 5 sessions
One hour sessions at a frequency that suits you.
I'll help you leverage the right tools to refine your product vision and strategy, set a standard for what product management looks like in your org, and navigate the road to and from product market fit.
You'll emerge a stronger and more confident leader.
PRODUCT ADVISORY
Bespoke
I offer ad-hoc advisory focusing on org design, PM hiring and bringing in product leadership.
